11/1/2023 0 Comments Dialpad html template![]() For example, many consumers enjoy getting shipping notifications for things they bought via text messaging, and even dental offices are using SMS to remind patients about upcoming appointments.ĭepending on the service you use, you can have text-only business text messaging (SMS), or messaging that includes image and video sharing too (MMS or multimedia text messaging). Today, business text messaging is becoming more popular as clients and prospects are more comfortable with communicating via text with companies and services. It's important to note that this is not the same as team or instant messaging, where you have messaging threads and team channels, since those don't require phone numbers to work. What is business text messaging (also known as business SMS)?īusiness text messaging is essentially when you send a short message (or an SMS message) from your phone number to your contact's phone number.
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